Last Updated: July 2023
This page tells you information about Zimasa Vodka and the legal terms and conditions on which we sell any of our brands listed on our website.
These terms will apply to any contract between us for the sale of product(s) to you. Please read these terms carefully and make sure that you understand them, before ordering any product(s) from our site. For a full copy of these terms, please complete our contact form below.
Zimasa Vodka is a registered trade mark of Vine Beverages Ltd; a company registered in England and Wales under company number 14090236 and with our registered office at Wantage Road, Didcot, OX11 0BT. Our AWRS number is XHAW00000118708.
(a) To cancel an order:
E-mail us at nyasha@vinebeverages.co.uk or contact 07471 556774 with your order number.
(b) If you wish to contact us for any other reason:
Please complete our contact form below.
The images of the product(s) on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the product(s). Your product(s) may vary slightly from those images.
By providing your details to us on our site, you consent to us maintaining, recording, holding and using the information you give us at the time of ordering to process your orders, to improve our service to you and inform you of any promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations.
We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we have to do so to get your product(s) to you, e.g. our delivery carrier.
We will use information about you to make marketing offers via email, telephone and mail based on your product(s) preferences from time to time.
If you opt-out from receiving our marketing communications or from approved third parties, you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, significant changes to terms and conditions and informational, non-marketing emails.
If you are a consumer, you may only purchase product(s) from our site if you are at least 18 years old.
If you are buying any product(s) as a gift the recipient must also be over 18 years old.
If our carriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. If the person receiving the product(s) is unable to produce appropriate ID, unfortunately our carrier will be unable to leave the product(s) with you.
We amend these terms from time to time. Please look at the top of this page to see when these terms were last updated.
Every time you order product(s) from us, the terms in force at the time of your order will apply to the contract between you and us.
We may revise these terms as they apply to your order from time to time to reflect the following circumstances:
(a) changes in relevant laws and regulatory requirements; and/or
(b) circumstances affecting us.
If we have to revise these terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the contract if you are not happy with the changes. You may cancel either in respect of all the affected product(s) or just the product(s) you have yet to receive. If you opt to cancel, you will have to return (at our cost) any relevant product(s) you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
If you are a consumer, you have a legal right to cancel a contract under the Consumer Contracts. This means that during the relevant period if you change your mind or decide for any other reason that you do not want to receive or keep the product(s), you can notify us of your decision to cancel the Contract and receive a refund.
However, this cancellation right does not apply in the case of:
(a) sealed product(s) once these product(s) are unsealed after you receive them.
Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed.
We deliver UK only and within 10 days of your order. Occasionally our delivery to you may be affected by an event outside of our control.
In the event you order product(s) from us and we have agreed with you by email or telephone of a specific delivery time or date, if you are then not available to accept the product(s) at the agreed time and date we will not be liable for any re-delivery charges to deliver the product(s) to you.
We or our authorised carrier may send you an email or SMS notification to advise you of an estimated delivery time prior to delivery.
We or our authorised carrier will not be held liable for any loss or damage suffered by you if you give instructions for us to leave your product(s) outside your house or outside any other address provided by you and the product(s) get lost or stolen.
If no one is available at your address to take delivery, our authorised carrier will leave you with a note advising you of where to collect the product(s).
Delivery of an order shall be completed when we or our authorised carrier deliver the product(s) to the address you gave us or when you collect the product(s) from the place our authorised carrier has notified you of. From this time the product(s) will be your responsibility.
You own the product(s) once we have received payment in full, including all applicable delivery charges.
The prices of the product(s) will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of product(s) are correct at the time when the relevant information was entered onto the system.
Prices for our product(s) may change from time to time, but changes will not affect any order you have already placed.
The price of a product(s) includes VAT (where applicable) at the applicable current rate chargeable in the UK.
The price of a product(s) does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order.
We reserve the right to terminate any special offer or promotion at any time, without notice.
We currently only accept PayPal. PayPal T&Cs Apply.
By providing your details to us on our website, you consent to us maintaining, recording, holding and using the information you give us at the time of ordering to process your orders, to improve our service to you and inform you of any promotions. All data is collected lawfully and maintained in accordance with the Data Protection Act 2018.
We take your privacy very seriously and will not pass your details to any third party without your permission, other than where we have to do so to get your product(s) to you, e.g. our delivery company.
We will use information about you to make marketing offers via email, telephone and mail based on your product(s) preferences from time to time.
If you opt-out from hearing from us or approved third parties, you will only be contacted by us regarding service issues including, but not exclusively, order confirmation and delivery confirmation, significant changes to terms and conditions and informational, non-marketing emails.
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